Yes, we ship worldwide! We offer international shipping to most countries. Shipping costs and delivery times vary depending on your location.

If you've entered the wrong address, please contact us immediately at the email address in your order confirmation. We may be able to update the address before your package ships. If it has already shipped, you can contact the carrier using your tracking number to attempt a delivery change.

2-day shipping refers to the carrier's transit time after your package leaves our facility. Processing and preparation typically take 1-2 business days before shipment. Weekends and holidays may also extend delivery times. You'll receive a tracking number via email once your order ships so you can monitor its progress.

If your package arrives damaged, please contact us right away with photos of the damage and your order number. We'll work with you to resolve the issue, whether that means sending a replacement or issuing a refund. Always report damage to the carrier as well if the packaging itself is visibly damaged.

Some soaps are made with strong cleansers or heavy fragrances that strip away the natural oils your skin needs. When that happens, your skin feels tight, itchy, or "squeaky." Natural or handmade soaps usually keep more of their moisturizing ingredients—like glycerin—so they're often gentler. If dryness is an issue, look for soaps with simple ingredients and added oils or butters, and avoid anything loaded with detergents or synthetic fragrances.

Not always. "Natural" and "handmade" can be great, but those words alone don't guarantee the bar is right for your skin. Some natural ingredients—especially strong essential oils—can irritate sensitive skin. And some commercial soaps are perfectly fine. The real key is checking the ingredients and knowing what your skin reacts well to. Transparency matters more than the label.

This often comes down to your water. Hard water (water with lots of minerals) reacts with some soap formulas and can leave residue on skin, sinks, and shower walls. Handmade soaps can also feel a little different at first because they retain more natural oils. It doesn't mean they're not cleaning—just that the texture and lather behave differently. Using a draining soap dish and letting the bar dry between uses helps keep it firm and reduces residue.

Look for clear, simple ingredients: oils, lye (which disappears during the soap-making process), and natural fragrances if any. If you have sensitive skin, skip strong fragrances, dyes, or long chemical names you can't identify. Unscented bars or soaps scented only with gentle essential oils are usually safest. When trying a new soap, it's always smart to test it on a small patch of skin first.

A bar of soap typically lasts 2-4 weeks with regular daily use, depending on the size of the bar and how often you use it. To extend the life of your soap, keep it in a draining soap dish so it can dry between uses. Wet soap dissolves faster than dry soap. Store unused bars in a cool, dry place away from direct sunlight to maintain their quality.

Yes, we do offer wholesale orders for retailers and businesses. Please contact us at our business email with details about your business, including the types of products you're interested in and your anticipated order volume. We'll be happy to discuss wholesale pricing and terms.

We're always excited about potential collaborations and PR opportunities! If you're interested in featuring our products or working together, please reach out to us with details about your platform, audience, and what you have in mind. We review all partnership inquiries and will get back to you as soon as possible.